Remote co-hosting for short-term rentals
You keep the home.
We take the phone.
Every guest message, every turnover, every price. Answered, scheduled and managed by us, on your own listing, for 10% of what you take home. You keep your cleaner, your listing and your evenings.
No onboarding fee. Month to month. Not happy after the first month? You pay nothing.
"Where are the extra blankets? It's colder up here than we thought."
Answered 11:47 pm. You were asleep.
"Is Saturday a same-day turn? And did the last guests leave the grill cover out?"
Answered 9:12 am. You never saw it.
You didn't buy a rental to answer the Wi‑Fi question at dinner.
Doing it yourself works, until it doesn't. Guests message at 11 p.m. The cleaner needs a time. The calendar has the same weeknight rate it had in March. Add a second rental and it all doubles.
Most owners who call us aren't unhappy with their home. They're tired of being the help desk for it.
Two people text you about your rental. We answer both.
Guests and your cleaner. Between them, that's nearly every message a rental sends you. From the day we start, they go to us.
Guests
Every guest message, answered in 10 minutes, around the clock.
Before the stay, during it, after it. The Wi-Fi password, the early check-in, the hot tub at 2 a.m. You never answer another guest message unless you want to.
Every guest also gets a planning guide and stay guide built for your home and kept current, so most questions never get asked.
Airbnb tracks how fast hosts reply and ranks listings on it. 10 minutes is good for your placement, not just your sleep.
Your cleaner
Keep your cleaner. Lose the scheduling.
Every turnover lands on their phone automatically, same-day turns flagged. We confirm they saw it. We answer their questions about the house. You don't think about turnovers anymore.
In the last 12 months we scheduled 1,869 turnovers across the homes we run. Not one needed an owner to text a cleaner.
If your cleaner can't make a turnover, you hear from us right away. Finding the backup is still yours. It's the one thing we can't do from a phone.
The rest of the guest side, handled.
Prices that follow the market.
Not one rate for weeknights and one for weekends all year. We run your rates through revenue software and manage them every day.
Door codes, handled.
Have a smart lock? We connect to it. Each guest gets their own code, created before arrival and gone after checkout.
We only call when something needs you.
If a guest reports a problem, you or your local contact hear right away, so it's fixed before the next check-in. That's rare. Most months you won't hear from us at all.
Hot water out. Can your contact check today?A listing tune-up when you start.
We check your Airbnb listing against your market and tell you exactly what to fix: title, photos, description, amenities.
What your home needs, when it needs it.
Best practices for a five-star stay, what prevents problems, and reminders through the year, down to the smoke alarm batteries.
We never step foot in your home. That's the point.
We don't hire your cleaner, find your photographer or call your plumber. We'll tell you how and where to look. Your home stays your home.
Your listing stays yours.
We work as a co-host on your Airbnb and Vrbo listings. Your reviews, your history, your account.
Your money goes straight to you.
Airbnb and Vrbo pay you directly. We never hold your payouts.
Your cleaner stays your cleaner.
No new vendor network to learn.
Leaving is easy.
Remove us as co-host and you're back in full control.
For owners who want to stay involved, just not on call.
Want someone on site? That's full-service management, and our sister company Sans Souci Hospitality does exactly that.
You already have the two people who matter: a cleaner, and someone nearby. We're the rest. VCoHost is a fit if:
- You have one, two or a few short-term rentals.
- You have a cleaner you trust.
- You have someone nearby who can get to the house if it ever comes to that.
- You list on Airbnb, Vrbo or both, or you're about to.
This isn't a new idea we're testing on your home.
VCoHost is the back end behind Sans Souci Hospitality, our full-service management company. Every guest message, guide, price and turnover for those homes runs through the same system you'd be joining.
Turnovers scheduled in the last 12 months.
Guest nights hosted, every message answered by us.
Our guest reply standard, day and night.
Times we step foot in your home.
Get off the phone this month.
Tell us about your home. If it's a fit, we'll walk you through the rest on a short call. If you're not happy after your first month, you pay nothing and we remove ourselves as co-host.